Outage Guide

Is Claude Down? How to Confirm Incident Scope Quickly

When Claude appears unavailable, speed matters. Confirm platform scope first, then choose the lowest-risk next step for your workload.

Unknown

Live probe summary for Claude (updates every 60s on this page)

Latency

HTTP

Region

Checked

--:--:-- UTC

Fresh probeRefreshing…

Last updated: 2026-02-27

What counts as a real outage signal

Live monitor shows degraded/down behavior repeatedly.
Official status channels report active incident updates.
Similar failures appear across multiple networks/users.

First-response playbook

Separate critical tasks from deferrable tasks.
Route urgent work to backup assistant immediately.
Avoid deep local debugging unless there is no incident evidence.

5-Minute Decision Matrix

Signal	Likely Meaning	Action Now
Claude unavailable for most users	Platform incident likely	Switch critical flows to backup and communicate ETA uncertainty.
Only specific account/session affected	Auth/session issue likely	Re-authenticate once and retry in private mode.
Claude slow but not fully down	Degraded performance	Throttle non-critical tasks and reroute priority tasks.

Incident Update Template (Copy/Paste)

[Incident update] Claude reliability issue

- Current impact: [blocked/degraded] workflows
- Scope: [team/service/region]
- Verification: live monitor + official status check completed
- Mitigation: switched critical tasks to backup assistant
- Next check-in: [UTC time in 5-10 minutes]